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FAQ

FAQ

You may have questions about my products and work process. Below I try to answer a number of common questions. If your question is not answered, please do not hesitate to contact me.

Why should my website be mobile-friendly?

Internet usage by mobile and tablet devices exceeded desktop worldwide for the first time in 2016. This means that half of your (potential) customers do not have a positive experience when they visit your website that is not mobile-friendly. Also, Google prefers mobile-adapted pages, so mobile-friendly websites will automatically rank better on their search results.

Why do I need a separate website? My company is already on the internet, for example on the yellow pages. 

If I am looking for a specific product or service, it seems logical to search on Google. Which is actually what most people do. Therefore, it is very important that your company is showing up in Googles search results. When I am typing “Plumber in Svenstavik”, the local companies that have their own website come up first. If you are in a list, for instance on the yellow pages website, you are just one of many companies to choose from. On your own website you can explain what sets you apart from other companies and have full control over appearance and design.

Potential customers often like to read a bit more about a company before they decide. On your website, you can show examples of work you have previously done, positive reactions from your customers or even a specified contact form. If you order a website at Nordiska Stil, there is always the possibility to add a web shop, even afterwards.

Why do I need a website, I already have a Facebook (business) page?

There are several reasons why a Facebook page cannot replace a real website. Facebook is primarily intended as a means of communication between friends. Nowadays it is also used by companies to promote their products or services. Facebook is not an alternative to a website because we’re talking about two completely different things. A website is part of your business and corporate identity, as a kind of digital business card with many advantages. A Facebook page is a tool that you can use to promote your company, a little bit like an advertisement. In short, as a company, your own website is the base and most important. You can however choose to have a facebook site as a promotional tool alongside your website.

Why does my website need to be HTTPS and what has this to do with the “not sure” message showing in Google chromes browser bar?

Some websites show a “not sure” warning in the browser bar will not open at all because virus protection blocks them. As of July 2018, all pages on the Internet without a HTTPS (SSL certificate), receive a “not sure” message from Google Chrome, saying: ” “Your connection to this site is not secure. You should not enter any sensitive information on this site (for example, passwords or credit cards), because it could be stolen by attackers.”. You should not enter any sensitive information on this site (such as passwords or credit card details) because hackers can steal them. “ Google also shows a red warning triangle in the address bar.

In addition, Google gives a higher ranking in their search results to the websites that are HTTPS (using SSL). It is therefore very important to upgrade to HTTPS, in order to avoid losing (potential) customers on your website.

All websites that Nordiska Stil creates must have an HTTPS (HyperText Transfer Protocol Secure) protocol. If a website has HTTPS, information will be encrypted, which provides more security for (private) information, and protects the user’s privacy.

A secure HTTPS connection, requires a SSL / TLS certificate connected to the server. This certificate can be ordered by your web hosting company, often it is included in the costs. It is the client’s responsibility to ensure that their site has a SSL / TLS certificate. Nordiska Stil can then add this certificate to the website.

I have no domain name yet, can you arrange that?

For a website to work, both a domain name and web hosting are required. A domain is the address you enter in the address bar of your browser and which takes you to a server on the internet, an example is: mycompany.se. I can help you register a suitable domain name of your choice. But it is you as client who subscribes an agreement with a web host and becomes the owner of the domain.

Do I need a web host, and why is this not included?

To place a website online, you need to rent a server space (a place on the internet) with a web hosting company. I can help you arrange web hosting, but the monthly costs for hiring a server space are paid directly to the web hosting company. I believe it should always  be you who has an agreement with the web host. You can decide for yourself which web hosting company and which package you want. Maybe you already have a web hotel that you are happy with. In this way, you are not depend on Nordiska Stil, even if in the future you would switch to another web designer.

Will I be able to update and make small changes on my website myself?

In order for your website to remain working safely, WordPress, the framework and all plugins should always be updated to the latest versions. Once your website is online, you can choose to take care of customizations and updates yourself. You will receive login details and a manual that describes how to do this. You can change or add texts, pages and pictures. If you do not wish to do it yourself, Nordiska Stil offers a Maintenance & Support subscription.

I already have a website, can you re-use or customize it?

If you already have a website and are happy with the design, logo or colours. I can take this as a starting point for the new website. Usually an older website is no longer suitable for re-use, because it is not responsive or less secure. Therefore, I always build a brand new WordPress website according to the latest requirements, at the same price as website base. If your existing website is built with WordPress, please let me know. It might be possible to transfer your texts and blog posts.

How many different design proposals do I get to choose from?

With the help of the information I received from you and with help of a questionnaire. I come up with a first design proposal, I think fits your needs. If the first proposal is not what you had imagined, then you will get a new suggestion without it costing you more. The most important thing is that you are satisfied before I start building the website.

Is there a possibility to have my website in several languages?

It is possible to add other languages to your website. I can help you with this. You as the owner are responsible for the translations of texts. The price is on request.

Is it possible to create several e-mail addresses?

At your hosting company you usually have the opportunity to add different email addresses, for example info@yourcompany.com, sales@yourcompany.com or even john@ yourcompany.com. I can give you advice on how to create e-mail addresses for your company.

If you have any questions or would like to schedule a meeting, please contact me.

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