General Terms and Conditions
Nordiska Stil general terms and conditions
Valid from 2018-09-01
These terms and conditions apply to your order and use of products and services from Nordiska Stil, Skålan 137, 845 52 Åsarna, Sweden, organization number: 780117-5188 (“Nordiska Stil”), unless otherwise agreed in writing with Nordiska Stil. The latest version of these terms and conditions is available on our website: nordiskastil.se. You as the client are hereinafter referred to as the “Client”.
The client may be a legal or legal person. The Client may not give or transfer parts of the products or services to anyone without the written consent of Nordiska Stil. The Client may delegate the operation and updates of web pages etc. to another natural or legal person, but this does not limit the Client’s responsibility under these general terms and conditions.
SERVICES / PRODUCTS
Nordiska Stil works with web design, graphic design and photography. The detailed content of Nordiska Stil’s products and services can be found on Nordiska Stil’s website nordiskastil.se.
When it comes to ordering Nordiska Stil’s websites, we use WordPress software, but always make a custom design for the customer. Before the site is built, Nordiska Stil will present the Client with a design proposal based on the Client’s specific wishes. Only after the Client has confirmed the design proposal do we start the construction of the customized website.
If the Client is based in Berg’s municipality, Jämtland, a free customer visit is always included with the Client. If the Client is based longer than 1 hour driving time from Skålan, Bergs municipality, travel costs for such a visit are paid in consultation with the Client.
Nordiska Stil provides support via email and telephone (weekdays from 9am to 5pm), as long as the agreement is valid. Unless otherwise agreed, Nordiska Stil is not responsible for publishing content, functionality, updates, technical functional problems, code or programs from third parties.
SECURITY AND UPDATES
All websites created by Nordiska Stil must have an HTTPS protocol. A secure HTTPS connection requires an SSL / TLS certificate attached to the server. This certificate can be ordered from web hosting companies, often it is already included in the subscription. It is the client’s responsibility to ensure that the SSL / TLS certificate is available, so that Nordiska Stil can add the certificate to the website.
Studiopress, the developer behind the Genesis framework, ensures that the frameworks remain secure through regular updates in WordPress. In order for a website to be secure, WordPress, frameworks and plugins should always be updated to the latest versions. It is the Client’s responsibility to ensure that all updates are made, unless there is another agreement.
SEARCH ENGINE OPTIMIZATION (“SEO”)
Nordiska Stil makes sure that the basic SEO is good and that the Client’s website can be found on search engines such as Google. Nordiska Stil cannot assure that the website is at the top or has a special placement in the results of search engines.
The agreement is initiated when the Client receives a written confirmation of an order and expires at the time the payment is made or at the end of the time frame of the agreement.
Nordiska Stil will start creating as soon as possible after a written request has been received. If any agreed delivery date has not been determined, the assignment shall be carried out with the urgency which, according to the scope of the assignment and other circumstances, may be considered reasonable. If the agreed delivery date has been determined, it is incumbent on the Nordiska Stil to carry out the assignment in compliance with this.
The client is responsible for providing all necessary information that Nordiska Stil needs for the execution of the assignment. If Nordiska Stil lacks information or necessary material from the Client, then Nordiska Stil has the right to move the agreed delivery date to a time which is justified by the circumstances.
Nordiska Stil does not apply open purchase. If the Client terminates the agreement, the Client is not entitled to a refund. Nordiska Stil has the right to calculate costs for the time already expended. However, termination should be made in accordance with an agreement and in a manner that best suits both parties. After termination, any files stored via Nordiska Stil’s services and products are stored for a further 2 months, after which it is deleted and cannot be restored. For cancellation of agreements, contact Nordiska Stil via telephone, e-mail or the contact form on the website.
The agreement can be terminated by Nordiska Stil if the Client violates the terms of this agreement or if the Client does not pay an invoice after at least 2 reminders. If the Client breaches this agreement, the Client is not entitled to reimbursement or other compensation and expenses.
Nordiska Stil’s WordPress Maintenance & Support subscription includes a 1 month binding period with a one month notice period unless otherwise agreed. Notice period applies only to Nordiska Stil’s own services, not services Nordiska Stil of wich is the intermediary for, like web hosting and domains. An example of this is the hosting company which usually has a 12 month bonding period.
DOMAIN NAME AND WEBSITE / HOSTING
Nordiska Stil can advise on the purchase of domain names and web hosting, but is not responsible for the actual ordering or purchase of domain names or web hosting. When Nordiska Stil communicates domain names or web hosting to the Client, the Client is bound by the terms established with that provider.
INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS
Nordiska Stil defends and / or regulates any claims against the Client according to which a product or service is marketed under the Nordiska Stil brand and provided under these general terms, infringes third party intellectual property rights. The client agrees to immediately inform Nordiska Stil about such a claim and to cooperate with Nordiska Stil on the defense. Nordiska Stil may modify the product or service so that it does not infringe any rights, but with the maintenance of essentially equivalent functionality, or may issue the necessary license. If this is not possible, Nordiska Stil, during the first year, reimburses the amount paid by the Client for the product concerned, a maximum corresponding to the order value.
The Client is responsible for the fact that the Client’s information, which is handled by the Nordiska Stil, does not infringe third party rights or otherwise violate Swedish or international law or cause serious harm or is obviously unjustifiable from an ethical point of view. The client is responsible for immediately removing all information that Nordiska Stil does not consider acceptable or that violates contract terms or Swedish and international law.
All prices quoted are exclusive of VAT, unless otherwise stated. Additional requests from the Client that have not been agreed in advance and will result in extra work, for which Nordiska Stil may charge extra costs.
Temporary promotional prices or other special discounts do not affect ongoing agreements. Ongoing agreements cannot be changed for example with campaigns for services where the price is lower than the current contract. Unless otherwise stated, any discounts are one-off and only apply to the first contract period.
The client pays for the services and products in the form of an invoice afterwards. Payment terms are 15 days and are made via bank transfer / bank transfer. Nordiska Stil has the right to charge a fee for payment reminder if payment fails despite at least 2 reminders. All past due invoices are then forwarded to debt collection. Interest on late payments is charged according to normal and up-to-date delay rates.
If an invoice is considered to be incorrect, the Client shall promptly notify Nordiska Stil of this, but no later than 5 days after the invoice is received. The client must have a stated reasonable reason for the dispute and pay directly the amount which the Client does not object to. Changes in fees / prices are announced through our website and come into effect in connection with a new contract period of a maximum of one year.
Nordiska Stil shall carry out the assignment in accordance with the specification and in accordance with custom prevailing in the industry and in an otherwise professional manner. Nordiska Stil is only liable for damage caused by negligence on the part of Nordiska Stil. Nordiska Stil liability for damage caused by the client under this agreement is limited to an amount corresponding to the order value.
Nordiska Stil is not liable in any case for indirect damage, indirect loss or consequential damage, such as a downtime or malfunction. Nordiska Stil is not responsible for any data loss or other damage that has occurred as a result of viruses, unauthorized intrusion, unauthorized influence or other damage to the information stored on the Client’s servers. Nordiska Stil is not responsible for errors that affect changes Customers have made on the website, code or programs from third parties. The client cannot then claim compensation for damage that may have occurred.
The client is responsible for ensuring that the correct contact information is available at Nordiska Stil. Nordiska Stil is not responsible for damages and problems that arise because Nordiska Stil had incorrect contact information or that the Client does not immediately take part in Nordiska Stil’s message. The client is responsible for providing all necessary information that Nordiska Stil needs for the execution of the assignment. The client is also responsible for ensuring that the information provided is accurate and complete. The client is responsible for the secure handling of sensitive information such as username, password and encryption keys.
The material produced by the Nordiska Stil may not be processed or used on websites or products other than those for which it was originally intended without the written consent of Nordiska Stil. The terms of this agreement do not constitute a transfer of title or other right to intellectual property unless otherwise expressly stated in this agreement. Ownership of ideas, concepts, images or examples etc. provided by Nordiska Stil remains the property of Nordiska Stil.
The client is the owner of the completed version of the website, the combined function and the user interface. Nordiska Stil remains the owner of the site’s code, images and graphic design. The client is not allowed to resell the code and design of the website, including the Genesis framework (framework the site is built on), to third parties. The client may not resell images and graphic design to third parties.
All material on the site, such as texts, logos and pictures taken on behalf of the Client, is owned by the Client. If the Client orders a logo from Nordiska Stil, the Client receives the copyright as well as the ownership of it and a scalable file format that can be used in different ways.
When the Client orders pictures of his company, employees or products, the Client receives the copyright as well as the ownership of these pictures. Nordiska Stil edits and adjusts all images to fit the website and the Client receives finished large size images that the Client can use as needed.
Nordiska Stil can use images from third parties. In such a case, Nordiska Stil is responsible for the use of these images not infringing copyright.
Nordiska Stil is not responsible for the content of the material provided by the Client. The client must ensure that materials delivered to the Nordiska Stil, such as texts and pictures, are free of third party copyright. Nordiska Stil is not responsible for spelling errors in the texts. Nor is Nordiska Stil responsible for obtaining consent for personal data processing in cases where images containing personal data are provided by Nordiska Stil by the Client.
The client has the right to change the content and to transfer the right to the website and its content further. If this agreement is terminated by one of the parties, it is incumbent on the Nordiska Stil to disclose and make available the information required to access the website.
Nordiska Stil may use the final product for marketing purposes, then Nordiska Stil shall ask the Client for permission and ensure that it does not contain confidential information.
Personal data is not disclosed to third parties unless it is necessary, for example, to be able to complete an order when purchasing a web host or domain name, if the Client has violated the terms of this agreement or if the authority requests this with support in Swedish or foreign legislation. Nordiska Stil takes appropriate technical and organizational measures to protect and secure the Client’s personal data.
Neither party is liable for late or non-performance due to circumstances beyond the reasonable control of the party. Such circumstances may be war, government intervention, burglary, seizures, general restrictions, labour conflicts, accidents, environmental disasters, natural disasters, legislative changes, transport or weather conditions, absenteeism, restrictions on electricity and energy supplies, or other supplies and non-deliveries predicted or avoided. Nordiska Stil and the Client have the right to cancel the agreement if any of the above barriers existed and prevented the implementation of concluded agreements for longer than 2 months.
Nordiska Stil has the right to change the general terms and conditions. The amended terms and conditions take effect in connection with the publication of the terms and conditions on the Nordiska Stil website. Changes that directly affect the Client are notified by e-mail. Nordiska Stil does not have an obligation to check whether the Client has taken note of the updated terms.
Disputes regarding the interpretation or application of this agreement will primarily take place directly with the Client and if any dispute still exists, the dispute shall be settled in Swedish court and with the application of Swedish law.